Our Privacy Commitment

Your privacy matters at WholeGifts Trading Inc. This document explains how we handle your personal information when you use our custom promotional products services.

Last Updated: January 1, 2023

This Privacy Policy explains how WholeGifts Trading Inc collects, uses, and protects your personal information when you visit our website, place orders, or contact us about our promotional products business in the United States.

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Privacy Policy Details

1. What Information We Collect

We collect information when you use our services:

  • Basic Information: Name, email, address, phone, company details, and payment information when ordering or creating an account.
  • Business Details: Company name, industry, and size for business orders.
  • Order History: Details of your purchases and preferences.
  • Technical Data: IP address, browser type, and how you use our website.
  • Communications: Messages, support requests, and feedback.

2. How We Use Your Information

We use your information to:

  • Process and ship your custom promotional product orders
  • Communicate about orders, accounts, and services
  • Provide customer support
  • Improve our website, products, and services
  • Personalize your experience
  • Prevent fraud and address technical issues
  • Comply with legal requirements
  • Send marketing (with your consent where required)

3. Information Sharing

We may share information with:

  • Service Providers: Companies that help us process payments, ship orders, and provide support.
  • Business Changes: If we merge with or are acquired by another company.
  • Legal Requirements: When required by law or to protect rights and safety.
  • With Your Permission: For purposes we disclose when we collect your information.

Important

We do not sell your personal information to third parties for marketing without your explicit consent.

4. Cookies & Tracking

We use cookies (small data files) to improve website functionality and understand how visitors use our site.

You can set your browser to refuse cookies, but this may limit some features.

We use cookies for:

  • Essential Functions: Required for the website to work
  • Analytics: Understanding visitor behavior
  • Preferences: Remembering your settings
  • Advertising: Showing relevant content

5. Security

We use security measures to protect your information from unauthorized access or disclosure.

All payments are processed through secure gateways using encryption. We use SSL technology to protect sensitive information.

While we take reasonable precautions, no internet transmission is 100% secure. We continually update our security practices.

6. Your Rights

You may have rights to:

  • Access, correct, or delete your information
  • Limit how we use your information
  • Receive your information in a portable format
  • Withdraw consent
  • Opt-out of marketing emails

Contact us using the information below to exercise these rights.

7. Children's Privacy

Our services are not for children under 16. We don't knowingly collect information from children. If we discover we have, we'll delete it promptly.

8. Policy Updates

We may update this policy occasionally. We'll post changes here and update the "Last Updated" date. Check back periodically for updates.

9. Contact Us

Questions about our privacy practices? Contact us:

WholeGifts Trading Inc

Address: 600 SW 39th St Suite 210, Renton, WA 98057

Phone: (425) 588-0455

Email: business@wholegiftstrading.com

Hours: Monday-Friday, 9 AM - 5 PM EST